Replacing a Lost Passport

  Replacement of a valid LOST U.S. Passport

These instructions are for adult passports only,
for children under the age of 18, please see:   Children's Passports

Please gather the following items:

1--> Completed Passport Applications.   Please click here to fill out form DS-11 online.
Please click here for form DS-64.   Fill them out completely and follow the instructions.

2--> Two recent passport photos: 2”x 2”, frontal view, white background.

3--> Proof of U.S. Citizenship, such as:
I. Any previous passport in your name even if it is expired; or
II. Original or certified copy of birth certificate issued by city, county or state where
you were born. It must have the file number, date filed or registered (should be
close to birth date), signature of issuing office and embossed or multicolored seal; or
III. Your original Naturalization Certificate.

4--> U.S. Passport Application Fee:   $135.00 + $25.00 (Check or Money Orders only)

5--> 2 Copies of RELEASE LETTER:   Please call 1-877-727-7767 so that we may
help you complete this form correctly. You will need to print 2 copies of this completed
document on plain paper and sign both copies.
(These must be signed by the same person who signed the DS-0011
       Enclose one copy “Inside the SEALED ENVELOPE” as explained below under
       PROCEDURE; and the other copy “Outside the SEALED ENVELOPE”.)

6--> 2 Copies of Proof of Applicant’s departure date from USA, such as:
I. Copy of Applicant’s actual airline or cruise ticket; or
II. Travel itinerary from travel agent or airline. Fax of the itinerary is generally acceptable; or
III. A letter (on company letterhead) giving applicant’s name, date of departure, and the
country to which you are going. Address this letter “TO WHOM IT MAY CONCERN”.
IV. Enclose one copy “Inside the SEALED ENVELOPE” and the other copy “Outside the
SEALED ENVELOPE”.

7--> Proof of Identity that has your picture and was NOT issued recently, such
as: State or Federal ID card, drivers license, military ID, foreign passport, etc.
         Please contact us if you need help with any of these items!

PROCEDURE

1--> Go to a Passport Application Acceptance Location (PAAL) with all of the above
specified items. Click here to find the nearest PAAL Office

2--> Request the PAAL Officer to do the local Processing and Verification of your
application and advise the PAAL Officer that PASSPORT AND VISA EXPRESS will
hand carry your application documents to the US State Department.

3--> Request that all the appropriate items be placed in a SEALED ENVELOPE, and
this envelope be given to you.
NOTE: PAAL officer will give you the SEALED ENVELOPE. If there is any reluctance,
the PAAL officer should consult “Hand-Carrying of Executed Applications” section in the
official “Passport Agent’s Manual” or call us for assistance.

4--> Write the applicant’s name, date of birth, and departure date on the SEALED
ENVELOPE and STAPLE one copy of the Release Letter and one copy of the
Proof of Departure Date on the outside of the SEALED ENVELOPE.

5--> Call 1-877-727-7767 to get the appropriate shipping address for your SEALED
ENVELOPE. (We will advise you of the appropriate location when you call.)
                             Click here for a list of all shipping addresses

6--> Send your SEALED ENVELOPE along with a personal or business check or
Money Order for Our Service Charges via FED EX.
(Please only use FED EX, and if that is not convenient, then call us for alternate instructions.)

7--> Complete the Work Order on-line form. Completion of this form is very important
to avoid delays in processing. Be sure to hit the SUBMIT button at the bottom of the
page when you have filled in the form completely.